This guide will walk you through setting up a new or recently factory reset Samsung Commercial Display.
Step 1: Get the Display ready for setup
- After opening the box and removing the Styrofoam protector cap, pull the protective foam sheet up from behind the display and let it drape over the front of the box
- Grasp the Display from the edges, being careful not to touch the screen itself, and pull it straight up to remove it from the box
- Mount the Display on the bracket where it will be used
- Plug the power and ethernet cables the rear of the Display. The Ethernet port is labeled RJ45
- Use the included Samsung Remote to turn on and control the display
Step 2: The Setup Wizard
- Select your language to continue, we recommend English because it makes it easier for us to guide users through troubleshooting methods
- Scroll down to select "Basic Setup" and click to continue
- Choose your display orientation (newer models will automatically detect orientation)
- Click "Agree" to accept the Samsung Smart Signage Privacy Notice
- Choose "MagicInfo" on the "Play via" screen
- Select "Set Up Now" to connect to the MagicInfo server
- Click on "Server Address" to edit the URL
- Type: cms1.embeddigital.com:7001/MagicInfo/ or cms2.embeddigital.com:7001/MagicInfo/ (This depends on which server your company has been assigned to. If you aren't sure, contact [email protected] to ask)
- Select "Done" in the keyboard, then "Save" to commit the changes. Do not change the other settings
- Note the Temporary ID, you will use this to determine which common name to assign the display in MagicInfo
- Press the right arrow key to skip the clock setup screen, clocks are set and managed by the MagicInfo server
- Select "Done" to initialize the connection to MagicInfo (this will happen in the background, your display will default to HDMI1)
- Use the "Source" button on the remote to change the source to "MagicInfo S" and allow the animation to complete once. You should see a message box appear in the bottom left corner of the display which says "Connected to Server" within 2 minutes
Refer to "Adding Displays in MagicInfo" to continue set-up